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   Frequently Asked Questions  

  

How do I order?

What payment method does Photo Art by WHJR accept?

When is payment due?

When can we expect the photos?

Are retakes available?

What is the refund policy?

 

 

 

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  How do I order?


You may order by mail, email, picture day or game day registration. Choose your photo(s) using the numbers under the sample proof (hard copy or online view). Complete the Photo Art by WHJR order form or postcard or use website order page.



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  What payment method does Photo Art by WHJR accept?


We accept, money order, check, Visa, Master Card, American Express or Discover. Cash accepted at picture day or in person transactions.



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  When is payment due?


Payment is due when your order is placed. Make checks payable to Photo Art by WHJR.



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  When can we expect the photos?


Individual orders are delivered in person or shipped via USPS within 2-3 weeks after receipt of payment. Group or league orders may require up to 4 weeks to process. Specific requests from group or league may require additional time.



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  Are retakes available?


Yes, team and portrait photo retakes are offered. Customer satisfaction is main objective.



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  What is the refund policy?


Customer satisfaction is our objective. Products that do not meet customer satisfaction, MUST BE RETURNED with a short description of what happened. If we cannot satisfy your concerns, a full refund will be issued.





|Welcome| |Baseball| |Basketball| |ESNLL 2008| |PM West Basketball 2008| |Soccer| |Track and Field| |Sport Portraits| |Picture Day| |School Photos| |Contact and Order Information| |Catalog| |FAQ| |Associated Links| |Firm Profile|


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